An Honest Repair Shop
Honest and reliable mechanics are just as common as honest anything else. Dishonest ones are around too, just like dishonest plumbers, contractors, coating applicators or for that matter, inspectors. The trick is finding the honest ones.
The most common way people find a new shop for their service work is through word of mouth; the recommendation of their friends. This works fairly well in most cases.
Apart from that you should check with AAA of Texas, (www.aaatexas.org) or NAPA AutoCare (www.napaonline.com) for an approved shop in your area. Once you have a name then check with the BBB (www.bbbhouston.org) to see what their record is like. If they have unanswered complaints don't do business with them.
When you find a shop make it a habit of telling them everything you can about the car. Holding back information only makes it harder for them to find the problem. In other words, if you want the shop to be honest with you...so be honest with them too.
A number of things to keep in mind:
- An honest shop is usually busy and may not be able to get to you right away.
- An honest shop will charge somewhere between $80 and $100 per hours for repair work.
- An honest shop will make between 40 and 50% on parts.
- An honest shop will charge for diagnostic services.
- An honest shop will make mistakes, but...
- An honest shop will admit and correct their mistakes.
- An honest shop will provide a detailed estimate, a clear explanation and an itemized bill.
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