Freedom Automotive Services - Stafford, Texas
Old Glory...long may she wave!
Family and Fleet Automotive
Service & Repairs

13403 Murphy Road • Stafford, Texas

Statue of Liberty - the symbol of American Freedom

Customer Needs Survey

What would you change?

Over the past decade almost everything in our lives has changed. It is no different in the auto repair business. It is not just the technology of automobiles that has changed, it is also what our customers want, expect and need from us.

Our National trade organization, the Automotive Service Association (ASA), does a pretty good job of keeping track of the latest trends in our industry, however, we thought that it might serve our customers better if we went right to the source for information.

As much as we like to think we know what our customers want we would like to be sure we are offering you what you really want from an automotive repair shop. Please take a moment to fill out the brief survey below and send us your input.

What is your age group?
Please rank the following in the order of their importance to you, with #1 being the most important
No 1
No 2
No 3
No 4
No 5
No 6
No 7
No 8
No 9

Note three things you would like to see in the shop or waiting area from the following list:
 
Ability to see your car in work
Ability to talk to the mechanic on your job
Separate quiet reading area
Separate office area with internet, phone, fax and copier
Children's play area
NO SMOKING in waiting area (separate outside smoking area)

While your car is in the shop how would you like to be contacted?
 
Your email
address (optional)
 
 

 

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